How does NVL collect information online?
NVL collects information in two ways:
Personal Information You Submit:NVL collects personal information that you enter into data fields on NVL web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for NVL programs, contact NVL customer service, or respond to NVL surveys. To protect your privacy, you should not provide NVL with any information that is not specifically requested.
Passive Collection of Unidentifiable Information:NVL web sites may collect information about your visits to NVL web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to NVL web sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of NVL web sites easier by allowing NVL to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve NVL web sites. Certain features of NVL web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.
In what circumstances might NVL collect and use personal information?NVL will use the personal information you provide through NVL web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an NVL web site, NVL may use certain identifying technologies to allow that web site to “remember” your personal preferences, such as sections of that web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding NVL’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.
Does NVL consolidate personal information?NVL may consolidate the personal information of customers who use NVL web sites. We use this information to help us better design NVL web sites and NVL products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
What choices do I have about how NVL collects and uses personal information about me?You may always limit the amount and type of personal information that NVL receives about you by choosing not to enter any personal information into forms or data fields on NVL web sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of NVL web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want NVL web sites to use tracking technologies, such as cookies, to “remember” your personal information, such as user IDs or mailing addresses, on return visits. However, NVL web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.
Who will have access to personal information about me?Personal information can be accessed by a restricted number of NVL employees, by certain companies with which NVL may conduct joint programs, and by individuals and entities with whom NVL contracts to carry out business activities for NVL. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is NVL’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, NVL’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for NVL.
Does NVL share personal information with third parties?As a general rule, NVL does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, NVL will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if NVL sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If NVL provides your personal information to individuals and entities which assist us with our business activities, it is NVL’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for NVL. NVL reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.
How does NVL protect the privacy of children?NVL does not knowingly collect or use any personal information from children (we define “children” as minors younger than 13) on NVL web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
How may I correct personal information or delete it from current customer records?You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.
How can I contact NVL?If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an NVL business or a particular NVL program, please contact us by clicking on the “Contact Us” link on the web site you are visiting or by e-mailing us at webmaster@NVL.com. Alternatively, you may send a letter to the following address:
NVL Operations, LLC
200 Pier Avenue Suite 323
Hermosa Beach, CA 90254
In all communications to NVL, please include the e–mail address used for registration (if applicable), the web site address or the specific NVL program to which you provided personal information (e.g. NVL.com, Humira.com, etc.), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put “Deletion Request” or “Amendment Request”, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.